Returns & Exchanges
At NVB Inc., we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are intact, and include the packing slip provided in your portal request.
Attach Shipping Label
Print the prepaid shipping label generated from our portal and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing